Our client has been supporting the skills needs of the logistics, automotive and business sectors for 50 years.
They deliver practical training and apprenticeships to upskill and progress the careers of both new and existing employees. They equip people who are entering, re-entering or already working in the logistics sector with the competence and skills to become more proficient and productive in their jobs.
The Learner Engagement Executive will receive all initial contact from their customers and will identify any issues early through regular communication. This may include assisting with onboarding and demonstrating their products or following up with customers with any support requirements/additional courses, and raising any concerns with the account managers or commercial directors.
You’ll keep detailed records of your interactions, building a knowledge base on customers including things like attendance and training needs. You’ll also use this to produce regular reports on learner engagement.
Education and Knowledge
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