Position: Customer Support Manager
Location: Reigate, England
Industry: Financial Services
A unique opportunity has arisen for a Customer Support Manager to join one of Europe’s most experienced Credit Management Services company. Working to support a brand new client, this role is a 6-month fixed term position with the intention of becoming permanent based on the success of the new team.
Our employees are important to us and it shows! Our most recent employee survey demonstrated that 90% of our employees are proud to work for us, 97% identify with our values and 95% of employees believe that our services satisfy our customer needs.
This role will broadly focus on supporting a new team of Customer Support Representatives within the CMS department. You will be responsible for ensuring company objectives are met through strong coaching and motivation, whilst promoting fair outcomes for customers. Your responsibilities will include:
What we are looking for:
£Competitive based on managerial experience
This is a fantastic opportunity to make your mark by developing a new team in an ever growing department!
Intrum is the industry-leading provider of credit management services. At Intrum UK we believe in leading the way to a sound economy and helping our customers become debt free in affordable ways. Our business is about helping others. Helping individuals in debt get out of difficult situations. Helping companies get paid so they can grow, employ and prosper.
We want to make a difference by ethically supporting thousands of customers to pay off their debt. Our people care about treating our customers fairly and we care about our people.
Please note that you will be subject to a credit check and a criminal records check as part of our pre-employment checks process. You should not be bankrupt, have any outstanding County Court Judgements on your credit file or have more than two registered defaults.
Intrum UK are an equal opportunities employer…… click apply for full job details
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