Gleeson Recruitment Group
Are you experienced in customer service account management? Do you want to work for a growing global business? Are you a senior administrator looking to contribute to a sustaining and growing a business? Sound like you, then I have an exciting new opportunity for a Customer Service Specialist to join an expanding SME based on the outskirts of Birmingham.
The role is new to the structure and you will report to the Financial Controller who you will work closely to support in client account management alongside the Global Business Development team and wider business.
You will need to be confident in handling all client queries, acting as a first point of contact during their on-boarding phase. Within this role, you will undertake several operational tasks from processing and chasing time sheets to adhere to company SLAs as well as responsibility for updating the company CRM and HRIS systems.
This role is varied, and you will need to be a confident customer service professional who can step in to a fast-paced environment and support this business with the current growth that they are currently going through.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.